

They help augment the sharing of relevant information and allow users to declare their interests. Recommender systems, in particular collaborative recommender systems, can be part of the solution. Without face-to-face interactions, a person finding a relevant document might not otherwise be aware of a colleague's interest, or might not see the link between a particular piece of information and what he or she perceives as being the colleague's set of interests. An example of a Paper UI system is the Xerox FlowPort™ system which employs paper forms called PaperWare® forms which enable users to scan, store, email, Internet fax and remotely print electronic documents.ĭespite the availability of electronic information and the convenience of paper to access the information, within a workgroup, employees often rely on social interaction and happenstance to discover relevant new documents and share other kinds of information. et al., System for Representing Electronic Files Using a Paper Medium, describes the use of paper forms with machine readable and human readable information as document surrogates or tokens for electronic files.
MEMORY NOTE SHEET STORAGE RETRIEVAL EXPLICIT IMPLICIT CODE
Typically, the hardcopy media is scanned, the machine readable code decoded and any resulting instructions executed into the system. The machine readable code provides instructions, data and other information to the electronic information system. In a Paper UI system a user accesses the system (or device) by using a cover sheet, i.e., a piece of paper (or hardcopy medium) with machine readable code. Paper UI (paper user interface) systems, for example, rely on paper to provide a major interface for users to an electronic information system or device. Indeed, many knowledge management systems have been focusing on ways to use both paper and electronic media. The combination printer/facsimile/copier room of a work group is a crossroads through which passes much of the relevant information embodied in documents. It is still true, for example, that almost all important documents are printed at least once during their life, because paper is still the most convenient medium for reading, annotating and sharing documents. However, the promise of the “paperless” office has not yet come to pass. With the increasing use of electronic media, the demise of paper as a communication medium seemed plausible. The advent of electronic media was seen as a boon to information management systems. The goal of knowledge management systems is to provide users with greater access and more efficient management of the information contained within the system. This invention relates to knowledge management systems and more particularly to a knowledge management system employing a paper user interface to provide document related services and recommender services. 09/746,914 filed the same day as this application.

patent application, Snowdon et al., “Electronic Board System,” U.S. 09/746,917, filed the same day as this application, and copending, coassigned U.S. patent application, Grasso et al., “Recommender System and Method for Generating Implicit Ratings,” U.S. This application is related to copending, coassigned U.S.
